Management & Leadership

Stethoscope on laptop keyboard

Health systems management or health care systems management describes the leadership and general management of hospitals, hospital networks, and/or health care systems. In international use, the term refers to management at all levels. In the United States, management of a single institution (e.g. a hospital) is also referred to as “Medical and health services management” “Healthcare management” or Health Administration. Health systems management ensures that specific outcomes are attained, that departments within a health facility are running smoothly, that the right people are in the right jobs, that people know what is expected of them, that resources are used efficiently and that all departments are working towards a common goal.


Nurses feel stressed & bullied: Here’s how to stop it

Healthcare Business & Tech — Bad news: Many of your hospital’s nurses are likely feeling stressed and bullied during their shifts. That can negatively affect the quality of patient care. But with a few targeted interventions, hospitals can make life much better for their nurses. New research shows that nurses feel less stress when they’re […]

by and | Published 2 years ago
By and On Monday, December 7th, 2015

Bedside handoffs boost patient satisfaction

Modern Healthcare — Michelle Gray recalls from her years as a critical-care nurse that many patients and their families had no idea what was going on with their care. She realized that lack of information made being in the hospital even more stressful for patients and could hinder their recovery.  “A lot of times our […]

By On Wednesday, October 28th, 2015

6 Ways to Torpedo Patient Satisfaction Scores

Applying a one-size-fits all approach to patient satisfaction is a sure-fire way to fail, experts say. Where a patient receives care in a hospital has a lot to do with what types of care the patient values most.

By and On Friday, August 21st, 2015

Get Help with Readmissions from Community Benefit Organizations

H&HN — Hospitals and community benefit organizations (CBOs) can offer a lot to each other in improving the health of a community, but also have a long way to go in working together efficiently.

By and On Wednesday, August 19th, 2015

Community hospitals replacing EHRs

Healthcare IT News — As they grapple with meaningful use and grumble about usability, nearly 20 percent of community hospitals polled for a recent report are “actively looking to replace” their electronic health record vendors.

By and On Monday, July 20th, 2015

New sites rank surgeons, hospital performance

Healthcare Business & Tech — There’s even more scrutiny headed your hospital’s way for its performance with surgeries. Two new websites are reviewing and ranking surgeons based on their complication rates – and this may affect whether patients choose your hospital for certain procedures.  The push to treat health care as a consumer purchase isn’t going away, even for […]

By On Monday, July 20th, 2015

Are ER nurses suffering from death anxiety?

Hospital leaders know that nurses are at high risk for job-related stress, which often leads to physical and mental conditions like fatigue or depression. As a result of their job burnout, they often become disengaged from their work, which can then lead to mistakes or patient safety issues.

By and On Tuesday, June 16th, 2015

What To Consider Before Joining an ACO

Before your facility decides to join an accountable care organization (ACO), leaders need to consider several important factors — like if it’s really worth the effort. ACOs present a new opportunity to earn revenue by taking on more risk and finding the most efficient ways to deliver care. But in order for these organizations to […]

By On Tuesday, June 16th, 2015

Some ACOs Save Money By Adding Dentists

A handful of accountable care organizations are experimenting with dental care and find it reduces ER visits. Meanwhile, new rules allow ACO doctors to send patients directly to nursing homes and optometrists are pushing to be part of the joint ventures.

By and On Tuesday, June 16th, 2015

Where ICD-10 May Hit Hospital Finances Hardest

Hospitals are already expecting the transition to ICD-10 to impact their revenue, but one area could be hit especially hard — emergency rooms.

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