Capacity Management

Designing EDs to Cut Wait Times, Improve Patient Throughput

H&HN Magazine — In the emergency department, time counts. “Whether it’s a minor laceration or a massive heart attack, in the eyes of the patient, it’s an emergency. And they’re looking for rapid treatment,” says Susan S. McGaughan, R.N., central region business manager, emergency departments for Connecticut-based Hartford HealthCare.

by and | Published 2 years ago
By and On Friday, October 23rd, 2015

Designing EDs to Cut Wait Times, Improve Patient Throughput

H&HN Magazine — In the emergency department, time counts. “Whether it’s a minor laceration or a massive heart attack, in the eyes of the patient, it’s an emergency. And they’re looking for rapid treatment,” says Susan S. McGaughan, R.N., central region business manager, emergency departments for Connecticut-based Hartford HealthCare.

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